Service Coordination

The Service and Support Administration (SSA) provide services to County Board eligible children and adults starting at age 3.

SSA provides assessment, plan development, coordination of support services, crisis intervention, advocacy, services monitoring and information and referral services.

Services and Supports are based on a person’s needs and desires, which are identified in individualized plans and budgets to support individuals in their home and community. Supports are designed to ensure health and safety, maximize independence, and encourage community participation.

Some of the services that are coordinated with certified or contracted providers include, but are not limited to:

  • Adaptive Equipment
  • Banking and Budgeting
  • Daily Living
  • Habilitation
  • Home Modifications
  • Personal Care
  • Respite
  • Skill Development
  • Therapies (OT, PT, Speech)
  • Transportation
  • Vocational

With these listed services, as well as other services, they can be funded under the Ohio Medicaid Waiver Program. This program has continued to expand and offers great opportunity to people with disabilities who are served by the County Board.  This program has assisted in reducing waiting lists, provides more choices to individuals and their families, and offers additional oversight to ensure health and safety and quality of services. The Service and Support Administration is responsible for the Waiver Administration.

Also through Service and Support Administration the County Board MUI contact for Major Unusual Incidents is housed. The responsibilities include reporting to the Ohio Department of DD, ensuring immediate actions are taken to ensure a person’s safety, coordinating investigation efforts with the County Board Investigative Agent, Law Enforcement, and Local Children Services Agency. The MUI Contact also tracks and evaluates Unusual Incidents to ensure health and safety of persons receiving services.

SSA provides a 24-hour emergency response system. If an individual has an emergency or crisis situation, they can contact the on-call person at: